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Top Troubleshooting Tips
5 articles
How do I access my videos?
I lost my password. How do I find it?
My video is buffering. How do I fix it?
My video is not playing. How do I fix it?
Advanced video troubleshooting steps
Information for Group Account Users
2 articles
Video Platform User Guide
Group Account User Video Platform Troubleshooting Guide
Questions about our CEs
14 articles
How do I take a CE test?
How do I order a CE test for a video I viewed previously?
Can I purchase CE tests for a group?
Do your courses qualify for home-study and online credits?
With which boards is Psychotherapy.net accredited for continuing education?
Do your courses come with a certificate?
How do I get a certificate if I don’t have a license?
How do I print my CE certificate?
View all articles in “Questions about our CEs”
Account, Billing & Password Questions
2 articles
I lost my password. How do I find it?
How do I get a refund?
Video Issues
5 articles
How do I access my videos?
My video is buffering. How do I fix it?
My video is not playing. How do I fix it?
Do your videos come with transcripts or subtitles?
Advanced video troubleshooting steps
Info About our Videos
6 articles
What is "premium content"?
Do the videos have captions?
Can I share my videos with a colleague?
Do you sell DVDs?
Can I replace a DVD that I've purchased with an online stream?
Video Citation Information
Information for Librarians & Catalogers
2 articles
MARC Records Download & Information
MARC Records FAQ
